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Live Pilot · Nation Code Canada

MyCanada
One Citizen Experience Across Public Services.

Every Canadian deserves seamless access to the services and benefits they're entitled to. No more navigating dozens of disconnected systems.

MyCanada connects every provincial and federal service into one intelligent, sovereign experience, built on Canadian infrastructure and designed for every Canadian.

The Problem: By the Numbers

Canada's digital services are fragmented. The data confirms it.

These are not opinions. They are documented findings from the Government of Canada's own reports, the Auditor General, Statistics Canada, and the OECD.

77.5%

of federal services are NOT fully online

Government of Canada, Digital Ambition 2024–25

$1.7B

spent annually on settlement and integration, solving the same navigation problems over and over

Government of Canada, Public Accounts 2022

Last

Canada ranks below peers in digital service integration among OECD nations

OECD Digital Government Index 2023

Declining

public satisfaction with government digital services, year over year

Canada Public Service Employee Survey 2023

What this looks like for real people

The fragmentation isn't abstract. It has a direct impact on the Canadians who need government services most.

Newcomer Family

Applying for Canada Child Benefit, health cards, and school registration

Three different websites. Same documents uploaded multiple times. No single place to start.

Senior

Navigating healthcare, pension, and caregiving benefits

Inconsistent guidance across departments. No clear next step. High risk of missing out.

Small Business Owner

Accessing grants or business licenses

Multiple layers of federal and provincial rules. Weeks of research. Easy to make costly errors.

Person with Disability

Applying for accessibility supports and benefits

Forms not designed for diverse needs. Limited multilingual support. High dropout rate.

“This challenge exists not because services are poorly designed, but because no single system currently helps people know where to start. Across departments, provinces, and municipalities, no one is directly responsible for guiding Canadians to discover which program or benefit applies to them.”

— MyCanada Platform Brief, 2025

Without MyCanada vs. With MyCanada

The difference isn't incremental. It's the difference between a system that works against people and one that works for them.

Today — Without MyCanada

Search dozens of websites and repeat the same information on every form

Create separate accounts with different passwords for every department

Miss out on benefits you didn't know you were eligible for

Government staff spend hours answering the same repetitive questions

Rural and remote Canadians receive lower-quality service

No unified data. Policy makers can't see where people struggle most.

Tomorrow — With MyCanada

One entry point. Type your situation in plain language. MyCanada handles the rest.

One verified identity across all federal, provincial, and municipal services.

AI proactively identifies every program that applies to your situation.

Automated, accurate guidance reduces call volumes and processing errors.

24/7 access from any device. Same quality of service for every region.

Anonymized, auditable analytics inform evidence-based policy improvements.

User Journey: “I just had a baby”

How MyCanada works, step by step

A newcomer parent in British Columbia shouldn't need to know the difference between Vital Statistics, CRA, and Service Canada. With MyCanada, they don't have to.

01

You describe your situation

Open MyCanada on web or mobile. Type or say: "I just had a baby." No need to know which department, which form, or which level of government.

02

MyCanada builds your action plan

The AI instantly identifies every benefit and registration that applies: birth certificate, SIN, parental benefits, Canada Child Benefit, health coverage. All personalized to your province and situation.

03

Forms are pre-filled automatically

Because you're already verified through MyCanada Identity, your name, address, and information are filled in automatically. You review and confirm. Nothing more.

04

One submission to all agencies

MyCanada securely sends completed forms to Vital Statistics, CRA, Service Canada, and others through official APIs. One click. No duplicate accounts. No re-uploading documents.

05

Real-time tracking and notifications

Your dashboard shows the status of every application. You receive updates by email, app, or SMS. No more wondering what happened to your submission.

06

Your profile stays current

Once approved, your new information syncs automatically. The next time you apply for anything, it's already known. No repetition, ever.

Powered by MyCanada AI

Want to see it in action?
Talk to the AI Assistant.

The MyCanada AI Assistant is the engine behind the platform. It understands your situation in plain language, connects it to the right government programs, and guides you step by step. No bureaucratic jargon.

It runs on sovereign Canadian AI infrastructure. No data is stored. No foreign servers are involved. Every response is grounded in verified government sources.

You can try a live version of the assistant right now. It is the same technology that powers the MyCanada pilot. Ask it anything about Canadian government services, benefits, or programs.

Example conversations

"I just had a baby."

MyCanada AI

MyCanada identifies your eligibility for birth registration, SIN, parental leave, Canada Child Benefit, and health coverage. All in one step.

"I lost my job."

MyCanada AI

MyCanada immediately shows you EI eligibility, application steps, retraining programs, and emergency supports based on your province.

"I want to start a business."

MyCanada AI

MyCanada walks you through federal and provincial registration, available grants, licensing requirements, and tax obligations. No legal jargon.

"I'm a newcomer. Where do I start?"

MyCanada AI

MyCanada creates a personalized onboarding plan: settlement services, language programs, credential recognition, healthcare, and more.

Sovereign AI Infrastructure

Canadian data stays in Canada. Full stop.

MyCanada is not built on Google, OpenAI, or foreign contractors. It runs entirely on Canadian cloud infrastructure, trained on Canadian laws and official government data sources.

Every pathway is auditable. Every output is traceable. Every piece of citizen data stays under Canadian jurisdiction. This is not a compliance checkbox. It is the foundation of public trust.

PIPEDA Compliant

Privacy Act and federal data governance by design

Canadian Cloud

No foreign data centres. No cross-border transfers.

WCAG 2.1 AA

Accessible on web, mobile, kiosk, and voice

Fully Auditable

Every decision traceable for oversight bodies

Multilingual

English, French, and newcomer languages

Zero Trust

Secure authentication and identity management

Who benefits, and how

MyCanada is built to serve Canadians, reduce burden on government, and strengthen Canada's position in sovereign digital infrastructure.

For Canadians

  • 24/7 multilingual access in the language you're most comfortable with
  • Clear, consistent answers with no bureaucratic confusion
  • Fewer forms, fewer mistakes, less frustration
  • Greater inclusion for seniors, newcomers, and people with disabilities
  • Increased benefit uptake: more Canadians actually receive the support they're entitled to
  • Equal access for rural and remote communities

For Government

  • Reduced operational burden: fewer repetitive calls and incomplete forms
  • Higher form completion rates and faster eligibility checks
  • Potential to save hundreds of millions annually by reducing duplication
  • Fraud reduction through automated checks and auditable interactions
  • Anonymized policy insights on where citizens struggle most
  • Crisis readiness: MyCanada is always on, even during emergencies

For Canada

  • Positions Canada as a global leader in sovereign, inclusive AI for public services
  • Reduces reliance on foreign contractors so taxpayer dollars stay in Canada
  • Builds permanent domestic technical capacity in AI, security, and service delivery
  • Aligns with Digital Ambition 2030 and GC Data Strategy commitments
  • Bridges the digital divide for low-income, linguistic minority, and Indigenous communities

Implementation Roadmap

A staged, responsible rollout from a single pilot program to a full national gateway aligned with Digital Ambition 2030.

1
Phase 1

Foundation

  • Canadian technical team
  • Sovereign cloud infrastructure
  • Security & PIPEDA compliance audits
2
Phase 2

BC Pilot

  • Active partnership with the Province of BC
  • Co-design with BC ministries and departments
  • Measure form completion, call volume, benefit uptake
3
Phase 3

Provincial Expansion

  • Expand to Alberta and additional provinces
  • Include Indigenous governments and community orgs
  • Multilingual and cultural adaptation per region
4
Phase 4

National Integration

  • Full national gateway aligned with Digital Ambition 2030
  • Collaboration with ISED and CDS at the federal level
  • Export model to other sovereign democracies

We are not seeking procurement. We are seeking partnership.

Nation Code Canada is a non-profit. Our goal is not a contract. We want to demonstrate that MyCanada can serve as Canada's unified national interface, providing citizens with seamless, secure, and fully Canadian access to government services.

Active Partnership with the Province of BC

Our immediate focus is British Columbia: co-designing and piloting MyCanada with BC ministries to demonstrate real-world impact for residents navigating provincial and federal services.

Provincial Expansion: Alberta and Beyond

Following the BC pilot, we are actively pursuing partnerships with Alberta and other provinces. Each province shares the same navigation problem; MyCanada is designed to adapt to any jurisdiction.

Collaboration with ISED and CDS

Co-design, compliance review, and security alignment with existing federal infrastructure to ensure MyCanada integrates cleanly with national systems as provincial partnerships mature.

Recognition & Alignment

Include MyCanada in Canada's national digital transformation roadmap and Digital Ambition 2030.

Current Pilot Results

Our live pilot has already been used by real Canadians navigating public services. Early results confirm the platform's value — and the scale of what's possible with broader deployment.

Canadians helped

100%

reported helpful

Sources & References

Auditor General Reports, 2022–2023Statistics Canada, 2022 (Table 36-10-0468-01)MDPI, 2023Canada Public Service Employee Survey, 2023Government of Canada, Digital Ambition 2024–25OECD Digital Government Index 2023Government of Canada, Public Accounts 2022Government of Canada, Digital Transformation Economic Studies, 2021–2023